The DOC is located in an undisclosed location in Australia. It is one of the few Operations centres in Australia that is graded A1 by the Australian Security Association Limited (ASIAL), the chief body for Australian security. The DOC has a direct connection to Police through a unique Alpha Code, bypassing the need to call 000. Therefore when an emergency is declared through Duress, the DOC can notify the Police in seconds.
The DOC is located in a fortified bunker, and manned by highly trained officers day and night. The DOC has been designed from the ground up to be fully operational through power outages, natural disasters and interruptions to public communications systems. The DOC is a free standing security structure with self contained communication and facilities, continuous monitoring of its internal security monitored by another A1 graded centre, and features emergency UPS supplies and backup generators. All incoming and outgoing data has redundancy systems, both locally and in the cloud, via an end to end encrypted communications line.
Duress members privacy is taken very seriously. There are multiple checkpoints to control the flow of data. Encryption is used between the members phones and the cloud, and from the cloud back to the DOC. In addition the live emergency stream is only accessible to the DOC structure, with the exception of the Police who are dealing with the specific emergency.