Nothing. As soon as you declare an emergency, we assume the worst, so you do not have to talk to us to explain what the problem is. We will see and hear the video/audio from your phone, see your location, see your profile, and contact the Police.
If you accidentally declare an emergency, simply enter your PIN number to cancel. Our operations centre will see you have cancelled your emergency, and we will cancel the Police attending.
As soon as you declare an emergency, it is sent to the Duress Operations Centre. The Duress Operations Centre see that you are in trouble in seconds, and alert the Police with your location, your profile and your live streaming video.
Yes, you can choose to have a loud alarm noise during an emergency, to scare away the attacker and to draw attention, or you can choose to have a silent alarm with no audio alarm. The audio alarm can be turned on and off in the menu.