Worn under a uniform or on a lanyard. Designed for environments where visible devices create tension.
Phoenix for not-for-profits & community services in United States.
Phoenix credit-card sized. 12-month battery. Built for not-for-profits & community services teams across United States.
Used by The Salvation Army 100149, Advocare Incorporated, Lutheran Care and more across United States not-for-profits & community services.
Where Phoenix earns its place on a nfps shift.
Why Phoenix fits nfps teams in United States.
Two-way audio to the Operations Centre through the paired phone. Operators listen, locate, and dispatch within seconds.
GPS outdoors. Wi-Fi and Bluetooth beacons indoors. Dispatch knows the floor, not just the address.
A doorstep visit, alone. One press on the lanyard reaches an operator, with location already on their screen.
Where Duress earns its place on a not-for-profits & community services shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
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App ›An outreach worker on the street at 2am.
Duress App on the phone they already carry. Slide-to-alert, live audio to operators, manager paged in parallel. No second device to explain to the person they're trying to help.
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Phoenix ›A family support worker on a difficult home visit.
Phoenix on a breakaway lanyard, hidden from view. Silent activation when escalation rises. No alarm sound to inflame the room. Just a live operator and a manager already moving.
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App ›A mental-health responder at a crisis call-out.
Two-way voice from the Duress App keeps the Operations Centre on the line while the worker walks to safety. Audio recorded for clinical handover and the incident report your funder will want.
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Phoenix ›A disability-support worker between visits.
Phoenix in the pocket, Safety Timer set on the walk in. If they don't cancel, the alert routes automatically. No requirement to remember to check in if everything is fine, just a quiet check that everything is.
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App ›A volunteer on an emergency call-out.
Duress App provisioned per-licence. The volunteer downloads, signs in, they're covered. Issue a licence when they start their shift, release it when they're done. No device shipping for short-term volunteers.
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PathfinderQuarterly funder report, NDIS audit, board paper.
Pathfinder produces the activation log: time, worker, client (anonymised where required), audio, dispatch chain, outcome. Funder-grade evidence built from real activations, not retrospective notes.
Safety that escalates itself.
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Team Alerts.
Request a colleague before you escalate to emergency services. Local help first, operators second.
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Check-in timers.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
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Emergency module.
One-press SOS with live audio, video and location. The heart of every Phoenix shift.
12 months on a single charge.
12 months of protection on a single charge. Phoenix powers itself on and off to conserve battery, and a fifteen-minute top-up on the included Qi pad keeps it running.
12mths On a single charge. Powers itself on and off to conserve battery.
15min Full charge on the included Qi pad.
Other tools nfps teams deploy.
Or step back to all not-for-profits & community services safety, or see every device compared.