# Duress

> Workplace safety system for frontline and lone workers: wearable duress alarms, a personal safety app, and 24/7 professional monitoring from one provider. 7-second average operator pickup, 20,000+ teams protected, ISO 27001:2022 certified. Serving Australia, New Zealand and the UK.

The site is localised: /en-au/ (Australia, default), /en-gb/ (UK), /en-nz/ (New Zealand). Links below use the Australian locale; swap the prefix for other regions.

## Products

- [Falcon](https://www.duress.com/en-au/products/falcon/): 58-gram body-worn camera with live streaming. Watch-format, 2-day battery.
- [Phoenix](https://www.duress.com/en-au/products/phoenix/): Bluetooth duress button that triggers the Duress App on the wearer's phone. A year on a single charge.
- [Eagle](https://www.duress.com/en-au/products/eagle/): 4G LTE safety device with BLE beacon indoor positioning for field and remote workers. 7-day battery.
- [Duress App](https://www.duress.com/en-au/products/app/): the phone as the device. Slide-to-alert, background safety timers, live audio and location to a real operator.
- [Pathfinder](https://www.duress.com/en-au/products/pathfinder/): the admin platform - devices, teams, escalations, incident records. Included with every subscription.

## Features
Each page explains one capability, the mechanism step by step, and exactly which devices support it.
- [Emergency alert](https://www.duress.com/en-au/features/emergency-alert/): button to operator. 7-second median pickup, live audio, video and location, 4-minute escalation cadence.
- [Check-in and safety timers](https://www.duress.com/en-au/features/check-in-and-safety-timers/): the alarm that raises itself when a worker does not confirm. All four devices.
- [Fall detection](https://www.duress.com/en-au/features/fall-detection/): automatic alerts from motion sensors. Duress App, Falcon and Eagle. NOT enabled on Phoenix.
- [Team alerts](https://www.duress.com/en-au/features/team-alerts/): internal call for a colleague with live location, without opening an emergency case. All four devices.
- [Live location](https://www.duress.com/en-au/features/live-location/): GPS outdoors, BLE beacons indoors, refreshed every 5 seconds during an alert. Private until activation.
- [Duress Comms](https://www.duress.com/en-au/features/duress-comms/): two-way messaging and SMS broadcast. Duress App, Falcon and Eagle. Not on Phoenix.
- [DuressCare+](https://www.duress.com/en-au/duresscare/): device care - swap-outs, batteries, accidental damage.
- [Pricing](https://www.duress.com/en-au/pricing/): hardware, licence and monitoring pricing with term and volume discounts.
- [Configure & buy](https://www.duress.com/en-au/configure/): self-serve configurator with Stripe checkout.

## Monitoring

- [Monitoring centre](https://www.duress.com/en-au/monitoring-centre/): the Duress 24/7 monitoring operation - 7-second average pickup, ASIAL A1-graded in Australia.

## Industries

- [Healthcare](https://www.duress.com/en-au/industries/healthcare/)
- [Government](https://www.duress.com/en-au/industries/government/)
- [Retail](https://www.duress.com/en-au/industries/retail/)
- [Not-for-profits & community services](https://www.duress.com/en-au/industries/not-for-profits/)
- [Transport & logistics](https://www.duress.com/en-au/industries/transport/)
- [Utilities & resources](https://www.duress.com/en-au/industries/utilities/)

## Trust & security

- [Security overview](https://www.duress.com/en-au/security/): certifications, data residency, architecture.
- [Customers](https://www.duress.com/en-au/customers/): named customers, case studies and outcome metrics.
- [Sub-processors](https://www.duress.com/en-au/legal/sub-processors/)
- [Data processing agreement](https://www.duress.com/en-au/legal/dpa/)
- [Privacy policy](https://www.duress.com/en-au/legal/privacy/)

## Resources

- [Lone worker safety: the complete guide](https://www.duress.com/en-au/lone-worker-safety/): the pillar guide - law, risk data, devices, and monitored response, with links to everything below. Includes 26 per-role pages (nurses, disability and aged care support, mental health, housing officers, council, trades, drivers, retail, hospitality, farmers and more).
- [Duress alarm systems explained](https://www.duress.com/en-au/duress-alarm-system/): how the parts fit - trigger, communication, monitored response.
- [What a lone worker device costs](https://www.duress.com/en-au/resources/lone-worker-device-cost/): transparent catalog pricing (AU/NZ/UK), where most vendors hide it.
- [Resources hub](https://www.duress.com/en-au/resources/): business case builder, ROI calculator, security pack, templates.
- [ROI calculator](https://www.duress.com/en-au/resources/roi-calculator/)
- [Business case builder](https://www.duress.com/en-au/resources/business-case/)
- [Free safety template library](https://www.duress.com/en-au/resources/templates/): 55 templates for AU, NZ and the UK - SWMS, RAMS, SSSP, COSHH, risk assessments, permits to work, confined space and hot works, psychosocial and hazard-specific risk assessments, violence prevention plans, checklists and policies.
- [Lone worker device comparison](https://www.duress.com/en-au/resources/lone-worker-device-comparison/): Duress vs SHEQSY vs Blackline Safety vs Peoplesafe.
- [Compare Duress to the alternatives](https://www.duress.com/en-au/vs/): index of every head-to-head comparison, including when the competitor is the better choice.
- [Best lone worker apps: a buyer's guide](https://www.duress.com/en-au/resources/best-lone-worker-apps/): how to evaluate lone worker safety, and the main options, honestly.
- [State of Lone Worker Safety FY26](https://www.duress.com/en-au/resources/lone-worker-safety-report-2026/): first-party monitoring data - 20,433 activations, 815 confirmed emergencies, 7-second median operator pickup.
- [Lone worker safety statistics](https://www.duress.com/en-au/resources/lone-worker-safety-statistics/): the citable numbers from the report, one per line with attribution.
- [Lone worker legislation guide](https://www.duress.com/en-au/resources/lone-worker-legislation/): what the law requires per region (WHS Act AU, HSWA 1974 UK, HSWA 2015 NZ, OSHA US), with per-state AU pages (NSW/VIC/QLD/WA/SA).
- [Psychosocial hazards at work (Australia)](https://www.duress.com/en-au/resources/psychosocial-hazards-australia/): the WHS duty to manage psychological harm, and where lone-worker controls fit.
- [Is it legal to work alone?](https://www.duress.com/en-au/resources/is-it-legal-to-work-alone/): plain-English answer per region.
- [National Safe Work Month plan](https://www.duress.com/en-au/resources/national-safe-work-month/): a week-by-week October plan for lone-worker teams, matched to Safe Work Australia's campaign focus areas. Duress is not affiliated with Safe Work Australia.
- [SafeWork NSW $1,000 rebate for duress alarms](https://www.duress.com/en-au/resources/safework-nsw-small-business-rebate/): NSW lists personal duress alarms as an eligible safety item; eligibility, the four steps and the education-activity-first rule. Duress is not affiliated with SafeWork NSW.
- [Lone worker app vs device](https://www.duress.com/en-au/resources/lone-worker-app-vs-device/): the decision, with a comparison table.
- [Workplace safety glossary](https://www.duress.com/en-au/resources/glossary/): plain-English definitions - duress alarm, lone worker, man-down alarm, monitored response, duty of care and more.
- [How a duress alarm works](https://www.duress.com/en-au/resources/how-a-duress-alarm-works/): the five steps from a worker triggering an alarm to a monitored response, with a 7-second median operator pickup.
- Category explainers: [panic button apps](https://www.duress.com/en-au/panic-button-app/), [man down alarms](https://www.duress.com/en-au/man-down-alarm/), [lone worker alarms](https://www.duress.com/en-au/lone-worker-alarm/), [personal safety alarms](https://www.duress.com/en-au/personal-safety-alarm/), [monitored vs unmonitored](https://www.duress.com/en-au/resources/monitored-vs-unmonitored-alarms/).
- [Lone worker risk check](https://www.duress.com/en-au/resources/lone-worker-risk-check/): a free eight-question self-assessment that scores an organisation's lone-worker cover.
- [Lone worker policy generator](https://www.duress.com/en-au/resources/lone-worker-policy-generator/): a free generator that produces a complete working-alone policy from nine questions, locale-aware, Word download.
- [Lone worker TCO calculator](https://www.duress.com/en-au/resources/lone-worker-tco-calculator/): three-year total cost of ownership from live catalog prices, with term and volume discounts applied. Not available for the UK, which is sales-led.
- [Lone worker device selector](https://www.duress.com/en-au/resources/device-selector/): six questions to a device recommendation, including an off-grid answer that points to satellite tools rather than to us.
- Buyer questions answered: [who counts as a lone worker](https://www.duress.com/en-au/resources/questions/who-counts-as-a-lone-worker/), [questions to ask a vendor](https://www.duress.com/en-au/resources/questions/questions-to-ask-a-lone-worker-safety-vendor/), [writing the business case](https://www.duress.com/en-au/resources/questions/how-to-write-a-lone-worker-business-case/), [rolling devices out so people use them](https://www.duress.com/en-au/resources/questions/how-to-roll-out-lone-worker-devices/).
- Best lone worker device by sector: [healthcare](https://www.duress.com/en-au/resources/best-lone-worker-device-for-healthcare/), [government](https://www.duress.com/en-au/resources/best-lone-worker-device-for-government/), [retail](https://www.duress.com/en-au/resources/best-lone-worker-device-for-retail/), [community services](https://www.duress.com/en-au/resources/best-lone-worker-device-for-not-for-profits/), [transport](https://www.duress.com/en-au/resources/best-lone-worker-device-for-transport/), [utilities](https://www.duress.com/en-au/resources/best-lone-worker-device-for-utilities/).
- [Blog](https://www.duress.com/en-au/blog/): data-driven posts from the monitoring centre. RSS: https://www.duress.com/rss.xml

## Company

- [About](https://www.duress.com/en-au/about/)
- [Trav Heaven, Founder & CEO](https://www.duress.com/en-au/author/trav-heaven/): author of the Duress first-party safety research.
- [Press & media](https://www.duress.com/en-au/press/): headline figures, attributable quotes, boilerplate, logos and media contact for the FY26 data.
- [Contact](https://www.duress.com/en-au/contact/)

## Optional

- [llms-full.txt](https://www.duress.com/llms-full.txt): the full text of the safety report, legislation guides and template library in one file.