All devices on the Duress Network are monitored by our ASIAL A1-Graded Operations Centre with 24/7 live monitoring and emergency dispatch services.
Our DOC monitoring team are trained in lone worker safety to monitor and respond to alerts instantly, from receiving an alert, through to resolution, all while keeping emergency contacts in the loop.
During an emergency alert, our trained and accredited 24/7 monitoring team verify what is happening instantly via the LIVE video stream and assess the situation to carry out the most appropriate response in the shortest amount of time - allowing for a faster and more precise escalation process.
In the event of an emergency alert, a DOC operator at our 24/7 monitoring centre is watching, listening and evaluating the situation via the live video & audio stream, in order to verify the situation and take appropriate action to get the best possible help for a user requiring assistance - from dispatching close by coworkers to emergency services if needed.
From home visits to low-coverage zones, Duress® compatible devices ensure an unmatched level of safety for your employees in isolated or remote locations