As the most advanced protection service in Australia, Duress is being used by thousands of small to medium businesses, large corporations and Government departments across the country. With this number of users, coupled with the fact that most people won’t declare an emergency in a given year, Duress is able to offer the highest grade in monitoring (A1) at a price much cheaper than the rest of the market.
Duress utilises cutting edge cameras, microphones and GPS modules that are built into a device you already own - your phone. This means no extra hardware, maintenance, chargers or updates, significantly reducing the cost of operating the service, as well as allowing us to push updates weekly to our members.
Nothing. As soon as you declare an emergency, you do not have to talk to us to explain what the problem is – we will see and hear the video/audio from your phone, see your location, see your profile, and contact the Police or other emergency services on your behalf if required.
If you accidentally declare an emergency, simply enter your PIN number to cancel. Our operations centre will see you have cancelled your emergency, and will cancel the Police or other services that may have been called to attend.
As soon as you declare an emergency, the Duress Operations Centre is alerted and can see the live stream from your device immediately. They can then assess the danger and call the Police or Ambulance on your behalf, passing on your location, profile and live streaming video data in order for help to get you quickly and be more prepared upon arrival.
Yes, you can choose to have a loud alarm noise during an emergency, to scare away the attacker and to draw attention, or you can choose to have a silent alarm with the no audio. The audio alarm can be turned on and off in the app.