Lone worker safety

Safety for commercial cleaners.

Cleaning happens when everyone else has gone home. A cleaner is often the only person in a building, moving between floors nobody is watching, with the doors unlocked behind them.

The risk

What commercial cleaners are actually up against

Working alone in an empty or partly empty building outside normal hours, where an injury, a medical event or an intruder would go unnoticed until the next shift.

  • A fall from a ladder or a wet floor with nobody in the building to find them
  • An intruder entering through a door propped open while equipment is moved
  • A shift that ends without anyone confirming the cleaner actually left

Across all industries in the FY26 data, after-hours work produced 22% of alarm activations but 34% of confirmed emergencies. See the data ›

Questions

Common questions

What safety device is best for a cleaner working alone at night?
Something that raises an alarm without being reached for, plus an end-of-shift check-in that escalates on its own. A wearable button covers the confrontation case and a safety timer covers the injury case, which are the two ways a night cleaning shift goes wrong.
Are cleaning contractors covered by the employer's safety duty?
A business that engages contractors keeps duties to those workers, and where duties overlap the parties must consult and coordinate. In practice both the cleaning company and the building operator have obligations, which is why the arrangement should be agreed in writing before the first shift.

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