Safety for plumbers.
A plumber spends the day in other people's houses and in the parts of buildings nobody else visits: crawl spaces, roof cavities, pump rooms. Both settings are lone work, for different reasons.
What plumbers are actually up against
Working alone in customers' homes with strangers present, and in confined or awkward spaces where an injury would leave the worker unable to summon help.
- A dispute over a quote or an invoice that turns hostile in someone's home
- An injury in a crawl space, roof cavity or plant room, out of sight and out of earshot
- An after-hours emergency callout to an address nobody at the office has seen
In the FY26 data, most confirmed emergencies were de-escalated with an operator on the line, without needing emergency services. See the data ›
What we'd recommend
Match the tool to the risk. Most teams layer a monitored app with a wearable trigger so help arrives whether the worker presses, gestures, falls, or goes quiet.
Falcon
Fall detection for confined and awkward spaces, where the worst outcome is an injury nobody knows about.
See Falcon ›Duress App
Per-job check-ins and live location, which matter most on after-hours callouts booked by someone nobody has met.
See Duress App ›Phoenix
A discreet button for customer-facing disputes, pressed without turning an argument into a confrontation.
See Phoenix ›