When nobody presses anything
For the emergency the worker cannot report.
Fall detection uses motion sensors to spot a slip, trip, fall or period of no movement, then raises an alarm automatically. The worker gets a short window to cancel if they are fine, and if they do not respond the case opens at the monitoring centre. It is supported on the Duress App, Falcon and Eagle. It is not enabled on Phoenix.
The problem it solves
Fall detection is the answer to a specific question: what happens when the worker is unconscious, trapped, or otherwise unable to reach the button they are carrying. Every other trigger assumes they can act.
It is not a replacement for a button. It is the layer underneath one, and the honest framing is that it catches a minority of incidents that would otherwise go unreported entirely.
Step by step
- 1
The sensor notices
An accelerometer detects the motion signature of a fall, or the absence of motion past a threshold, which is the man-down case where someone has collapsed rather than dropped.
- 2
The device asks first
A countdown starts and the worker is prompted to confirm they are alright. On Falcon and Eagle this is a 60-second no-response window. Cancelling it ends the matter with nobody contacted.
- 3
No response escalates it
If nothing comes back, the alarm is raised automatically and a case opens at the monitoring centre exactly as a button press would.
- 4
The operator assesses
They answer with live audio and location already up, and on Falcon and Eagle live video too, which is what lets them distinguish a dropped device from an unconscious worker.
What each device does
Including the ones that do not have it. A device paired to a phone does not inherit the phone's capabilities.
Duress App
Supported
Uses the phone's own accelerometer for slip, trip, fall and no-movement detection.
See Duress App →Falcon
Supported
On-device detection with a 60-second no-response escalation, running on Falcon's own 4G rather than through a phone.
See Falcon →Eagle
Supported
Impact detection with a 60-second no-response window, plus on-device AI for aggression and fall signatures.
See Eagle →Phoenix
Not available
Phoenix has an accelerometer, but fall detection is not enabled on it, so we do not count it as a fall-detection device. Use the Duress App alongside it, or Falcon, if this matters to the role.
See Phoenix →Comparing devices rather than features? The full comparison table puts all four side by side, or the device selector asks six questions and recommends one.