Duress
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About Duress

We started with people
who needed help.

Duress began as a way to get help to domestic violence victims faster. Everything since traces back to that beginning — devices and software that connect frontline workers to a real human, in seconds.

2016 Founded in Melbourne
7s Average operator pickup
20,000+ Teams protected
A1 ASIAL graded monitoring

Where we started

Built for the hardest moments.

Duress was founded in Melbourne in 2016 with a specific problem in mind: people in danger who couldn't call for help without making things worse. The first product was a discreet wearable that let someone raise an alert without their attacker knowing.

That constraint — help must arrive without escalating the situation — shaped every design decision that followed. Silent activation. Live video so operators know exactly what they're walking into. A monitoring centre staffed around the clock, graded at the highest level the industry certifies.

Where we are now

20,000 teams. Four countries.

What started for domestic violence victims is now protecting retail staff, nurses, government field workers, remote miners, aged-care workers, and anyone who works alone or in an environment where things can go wrong fast.

We're headquartered in Melbourne with operations in New Zealand and the United Kingdom. Our 24/7 Operations Centre is A1-graded by ASIAL in Australia and holds NSI Gold certification in the UK — the highest independent ratings available in each market.

Why birds

Fight or flight.
We are the flight.

Every Duress product is named after a bird. Not because it sounds nice. Because birds get out. They move fast. They see everything. They don't wait for permission. Falcon, Phoenix, Eagle, Pathfinder — each name carries the same idea: when something goes wrong, you leave fast and help arrives faster.

What we build.

Hardware and software designed together, so they work together when it matters. Each product connects to our 24/7 Operations Centre for live, verified escalation.

Falcon

A lone-worker safety device that streams live video, audio and location to our Operations Centre the moment an alert is raised.

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Phoenix

A credit-card-sized trigger that controls the Duress App hands-free — raises alerts, checks in, and requests help discreetly.

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Eagle

A body-worn camera with AI, push-to-talk, Iridium satellite connectivity, and a built-in duress alarm. Streams incidents in real time, even beyond mobile coverage.

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Duress App

A lone-worker safety app that shares live video, audio and location the moment an emergency is declared — so responders know exactly where to go.

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Who we protect.

Organisations across retail, healthcare, government, utilities, community services and enterprise trust Duress to keep their people safe.

  • McDonald's
  • Coles
  • Telstra
  • Officeworks
  • Royal Flying Doctor Service
  • The Alfred
  • Red Energy
  • Silverchain
  • VicRoads
  • Victoria State Government
  • Australian Red Cross
  • Department of Health
  • Department of Defence
  • And 20,000 more teams across AU, NZ and the UK.

How we're verified.

Australia

ASIAL A1

The highest monitoring centre grade issued by the Australian Security Industry Association Limited.

United Kingdom

NSI Gold

National Security Inspectorate Gold — the UK's most rigorous independent certification for monitoring centres.

Global

ISO 27001:2022

Certified information security management across our platform and operations.

See what Duress can do for your team.

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