Customers
20,000 teams, one safety platform.
Across healthcare, retail, government, community services, transport, and utilities. Every metric named, every customer sourced.
- 7sAverage operator pickup
- 5sLocation update cadence
- 4 minAlarm reverification
- 20,000+Frontline workers protected
Named customers
Used by the teams below across Australia and United Kingdom, New Zealand.
No customers tagged here yet. Try another industry.
“Their collaborative approach and ongoing commitment to continuous improvement have made them a valued partner.”
Outcomes
Specific numbers from named deployments. Re-verified annually.
- 0 Serious incidents in 6 months Spotlight Retail Group
- 130+ Stores deployed Spotlight Retail Group
- 92% Staff reporting they "feel safer at work" Spotlight Retail Group
- 87% Improvement in incident response time Mornington Peninsula Shire
Independent accreditations
Region-bound. The badges that procurement and IT actually verify.
- ISO 27001:2022 Certified information security management
- ASIAL A1 Locally-accredited Australian monitoring
- AWS Sydney Production data hosted in Australia
- Privacy Act Compliance with Privacy Act 1988 (Cth)
Featured
The stories teams send their procurement committee.
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Manufacturing · AU
George Weston Foods (Tip Top)
Chosen after an evaluation of several providers, for a consultative rollout built around its people
"Their collaborative approach and ongoing commitment to continuous improvement have made them a valued partner." Michael Sasson, Operational Systems Manager, George Weston Foods (Tip Top)
Read the story -
Retail · AU
Spotlight Retail Group
Zero serious incidents in six months across 130+ stores
0 Serious incidents in 6 months
"Our store teams feel safer than they ever have. We have not had a serious incident since rolling out Falcon." National Loss Prevention Manager, Spotlight Retail Group
Read the story -
Government · AU
Mornington Peninsula Shire
87% improvement in incident response time
87% Improvement in incident response time
"Response times that used to take minutes now take seconds. Our outreach teams will not take a shift without it." Operations Manager, Mornington Peninsula Shire
Read the story
All customer stories
4 stories published. More landing soon.
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Manufacturing · AU
George Weston Foods (Tip Top)
Chosen after an evaluation of several providers, for a consultative rollout built around its people
Read story -
Retail · AU
Spotlight Retail Group
Zero serious incidents in six months across 130+ stores
FalconAppPathfinder
Read story -
Government · AU
Mornington Peninsula Shire
87% improvement in incident response time
AppPhoenixPathfinder
Read story -
Healthcare · AU
Mentis Assist
10/10 staff confidence rating from outreach workers
PhoenixAppPathfinder
Read story
For your buyer
Four buyers, one platform. Each path gives you the proof point that lands for them.
- For WHS leaders
Champions
How operations teams build their internal case. Incident reduction, return-to-work, named peer logos.
Business case generator - For IT + security
Gatekeepers
ISO 27001, SAML / SCIM, data residency in your region. The full posture document procurement asks for.
Get the security pack - For procurement + CFO
Wallet
Incident-cost vs. annual spend. ROI calculator with your team size and risk profile.
Run the ROI - For frontline workers
Users
Real worker stories. Privacy-first language. What it actually feels like to wear it.
Stories by industry
Awards and recognition
Independent recognition for the Duress platform and the team behind it.
- Growth Equity WinnerAustralian Technologies Competition · 2026
- Safety Deployment of the Year (Duress Phoenix)Awarded by Silverchain Group · 2023
- Best Newcomer (Duress Falcon)Australian Fraud Awards · 2024
Become a customer reference.
Your team's story helps the next WHS lead make the case for protection. Reference calls take 20 minutes. We share visibility with you on every conversation.
Tell us your storyNot ready to go on the record? Add the Protected by Duress badge to your site instead.
"The reference call I did for Duress helped me get the budget for round two." WHS lead, regional health service
See Duress in your workplace.
A 30-minute discovery call. Live device demo. Industry-matched consultant.
Book a discovery call