Worn under a uniform or on a lanyard. Designed for environments where visible devices create tension.
Phoenix for government in Australia.
Used by the Department of Defence, Queensland Government, NSW Communities & Justice, VIC Justice and Community Safety, and 30+ local councils across Australia.
Used by the Department of Defence, Queensland Government, NSW Communities & Justice, VIC Justice and Community Safety, and 30+ local councils across Australia.
Where Phoenix earns its place on a government shift.
Why Phoenix fits government teams in Australia.
Two-way audio direct to the Operations Centre. Operators listen, locate, and dispatch within seconds.
GPS outdoors. Wi-Fi and Bluetooth beacons indoors. Dispatch knows the floor, not just the address.
Five-megapixel camera triggered on alert. Operators see what is happening, not just where.
Where Duress earns its place on a government shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
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App ›A community worker on a public housing doorstep.
Duress App on the phone they already carry. Slide to alert, live audio to operators, manager paged in parallel. No second device to explain to the tenant.
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Falcon ›A parking inspector after dark, alone.
Falcon on the wrist with Bluetooth-beacon indoor positioning in car parks, GPS outdoors. Fall detection auto-escalates if they're knocked to the ground.
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Eagle ›A field inspector covering 600 km of rural roads.
Eagle on 4G LTE with live breadcrumb to dispatch. SOS reaches an operator in seconds. BLE beacons provide indoor positioning on site.
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Phoenix ›A court support officer in a contested hearing.
Phoenix under the lanyard, silent activation when escalation rises. No alarm sound to inflame the room. Just a live operator, sheriff paged, and a recorded audit trail of the exchange.
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App ›A council compliance officer at a difficult inspection.
Slide-to-alert from the Duress App, live location and audio to operators. Council security and police dispatch routed through the existing internal escalation path before the officer needs to ask.
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PathfinderAnnual compliance audit, agency assurance report.
Pathfinder produces a full activation log: time, location, officer, audio, video, dispatch route, outcome. APS-style assurance evidence without manual reconstruction.
Safety that escalates itself.
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Team Alerts.
Request a colleague before you escalate to triple zero. Local help first, operators second.
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Check-in timers.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
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Emergency module.
One-press SOS with live audio, video and location. The heart of every Phoenix shift.
12 months on a single charge.
12 months of protection on a single charge. Phoenix powers itself on and off to conserve battery, and a fifteen-minute top-up on the included Qi pad keeps it running.
12mths On a single charge. Powers itself on and off to conserve battery.
15min Full charge on the included Qi pad.
Maps to the acts your auditors quote in Australia.
Primary obligation
Work Health and Safety Act 2011 (Cth) and state mirror legislation
Australian public-sector employers carry a primary duty of care under the WHS Act, with the additional procurement-grade obligations of the Information Security Manual (ISM), Privacy Act 1988, and agency-specific assurance frameworks. Duress is sovereign-built. Australian-owned, Australian-hosted, Australian operations centre. And runs in IRAP-aligned configurations where required.
Also relevant
- Australian Government Information Security Manual (ISM)
- Privacy Act 1988 + Australian Privacy Principles
- Safe Work Australia: Workplace violence and aggression. Code of Practice
- Department-specific assurance and panel requirements
The mapping above is current as of publication. Get the security pack for the full posture document your compliance team will ask for.
Duress Falcon alarm gives us confidence that our staff are all safe while out in the community
Tania Kereama Regional Operations Manager · City of Monash