Safety for aged care workers.
Aged care runs on trust and on thin staffing. A worker doing an in-home visit or a residential night shift is frequently the only person awake and on duty, responsible for people who cannot help in an emergency.
What aged care workers are actually up against
Lone work in clients' homes and on residential night shifts, including responsive behaviours associated with dementia, and medical emergencies where the worker must act and summon help simultaneously.
- A responsive behaviour during personal care that the worker cannot safely de-escalate alone
- A resident emergency on a night shift where the worker is the only staff member on the floor
- An in-home visit that runs late with no colleague expecting the worker back
Across the FY26 data, roughly one alarm in six was raised automatically rather than by a person, through fall detection, a missed check-in or an expired timer. See the data ›
What we'd recommend
Match the tool to the risk. Most teams layer a monitored app with a wearable trigger so help arrives whether the worker presses, gestures, falls, or goes quiet.
Phoenix
Worn on a lanyard through a shift, pressed one-handed while the other hand is still supporting a resident.
See Phoenix ›Duress App
Safety timers for in-home visits, escalating automatically when a visit runs past its expected end.
See Duress App ›Falcon
Fall detection and live audio for higher-acuity settings and overnight residential shifts.
See Falcon ›