Safety for hospitality workers.
Hospitality combines alcohol, late hours and cash. Staff are expected to manage other people's intoxication politely, and then to lock up alone once everyone has gone.
What hospitality workers are actually up against
Intoxicated and aggressive patrons, late-night closing alone, and cash handling at the end of a shift when the street outside is quiet.
- Refusing service to an intoxicated patron who does not accept it
- Locking up alone after close, with cash on the premises
- A cellar, storeroom or kitchen where a staff member is alone and unheard
After-hours work produced 22% of FY26 activations but 34% of confirmed emergencies, and hospitality runs almost entirely in that window. See the data ›
What we'd recommend
Match the tool to the risk. Most teams layer a monitored app with a wearable trigger so help arrives whether the worker presses, gestures, falls, or goes quiet.
Phoenix
Discreet on a lanyard or in an apron, pressed without escalating a confrontation already fuelled by alcohol.
See Phoenix ›Duress App
A close-up check-in that escalates automatically if the last person out does not clear it.
See Duress App ›Falcon
Fall detection for cellar and kitchen work, and streaming where incidents need an evidence record.
See Falcon ›