Safety for hotel and housekeeping staff.
A housekeeper works alone behind a closed door, in a guest's private space, on a floor where nobody would hear a raised voice. Hotel work has one of the clearest lone-worker exposures there is, and several jurisdictions and union agreements now expect panic buttons for it.
What hotel and housekeeping staff are actually up against
Guest aggression and harassment behind closed doors, medical events while working alone on quiet floors, and the difficulty of describing a location fast in a large building.
- A guest returns while a room is being serviced and the housekeeper needs help without confrontation
- A fall or medical event in a guest room or service corridor where nobody passes for hours
- A late-shift worker moving through car parks and back-of-house areas alone
What we'd recommend
Match the tool to the risk. Most teams layer a monitored app with a wearable trigger so help arrives whether the worker presses, gestures, falls, or goes quiet.
Phoenix
A silent card worn on the uniform - one press, no sound in the room, help on the way.
See Phoenix ›Eagle
With BLE indoor positioning, the response knows the floor and room, not just the street address.
See Eagle ›Duress App
For supervisors and mobile staff who already carry a work phone.
See Duress App ›