Safety for youth workers.
Youth work happens where young people already are: streets, parks, refuges, family homes. Often after school, often after dark, and often one worker with a group.
What youth workers are actually up against
Outreach in public places after dark, home visits into unstable family situations, and one-to-one work with young people in crisis.
- A street outreach shift after dark, alone or in a pair, in an area with no colleagues nearby
- A family home visit where a parent or carer becomes hostile
- A young person in crisis whose behaviour escalates beyond what one worker can safely hold
In the FY26 data, community-sector alarms peaked in the evening, with the highest confirmed-emergency rate falling between 9pm and midnight. See the data ›
What we'd recommend
Match the tool to the risk. Most teams layer a monitored app with a wearable trigger so help arrives whether the worker presses, gestures, falls, or goes quiet.
Phoenix
Discreet enough to press without a young person seeing, which protects the relationship as well as the worker.
See Phoenix ›Duress App
Shift check-ins and live location for outreach that moves through the evening.
See Duress App ›Falcon
Live audio and streaming for higher-risk outreach where the operator needs to assess quickly.
See Falcon ›