Honest comparison · reviewed 2026-07-21
Duress vs WorkSafe Guardian.
Two different answers to lone worker safety, compared feature by feature - including where WorkSafe Guardian is genuinely the better choice. Compiled from public vendor materials; product names and trade marks belong to their owners.
Feature comparison
| Duress | WorkSafe Guardian | |
|---|---|---|
| Head office / primary regions | Australia · AU, NZ, UK | Australia · national |
| Hardware devices | Falcon (body-worn camera), Phoenix (Bluetooth button), Eagle (4G LTE device) | App-first; optional paired Bluetooth duress button |
| Smartphone safety app | Yes - Duress App | Yes - WorkSafe Guardian (WSG) app |
| Body-worn camera with live streaming | Yes - Falcon | Not advertised |
| 24/7 professional monitoring | Yes - accredited 24/7 monitoring centre, included as standard | Yes - staffed 24/7 response centre, included |
| Monitoring accreditation | ASIAL A1-graded (AU); ISO 27001:2022 certified | ASIAL A1 (AU); ISO 27001:2022 plus 9001, 14001, 45001, 31000 |
| Indoor positioning | Yes - BLE beacons (Eagle) | Not advertised |
| Gas detection | No | Not advertised |
| Buy online without a sales call | Yes - configure and check out | Quote / demo-led; free trial, NFP rates |
Compiled from each vendor's public websites and documentation. "-" and "not advertised" mean the capability was not claimed in the vendor's public materials at review time; offerings change, so verify current capabilities directly. Spotted an error? Tell us and we'll fix it. Full four-vendor comparison here.
Which one is right for you?
When WorkSafe Guardian is the right answer
A strong, credible fit for Australian organisations that want a simple, professionally-monitored lone-worker app with no hardware to manage - community services, healthcare-in-the-home, local government and not-for-profits. It pairs an ASIAL A1-graded 24/7 response centre with an unusually broad certification stack (five ISO standards), and its NFP discounting and Australian-standards framing land well with WHS and procurement teams who want a recognised local response centre and minimal rollout friction. For a phone-only deployment that needs reliable welfare timers, duress alerts and a monitored escalation path, it is a clean choice.
When Duress is the right answer
WorkSafe Guardian is the closest match here - both run accredited 24/7 monitoring graded ASIAL A1 in Australia, and both hold ISO 27001:2022, so this is not a monitoring-quality argument. Duress differs on three specifics: published operator performance (a 7-second median pickup), UK coverage with NSI Gold accreditation for teams operating across regions, and a hardware range - the Falcon body-worn camera with live streaming, the Phoenix Bluetooth card, and the Eagle 4G device with BLE indoor positioning - for roles where a phone app isn't enough. If your teams are Australia-only and phone-based, WorkSafe Guardian is a genuine peer.