Worn under a uniform or on a lanyard. Designed for environments where visible devices create tension.
Phoenix for government in New Zealand.
Phoenix credit-card sized. 12-month battery. Built for government teams across New Zealand.
Used by Tauranga City Council, Hauraki PHO and more across New Zealand government.
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- Hauraki PHO
Where Phoenix earns its place on a government shift.
Why Phoenix fits government teams in New Zealand.
Two-way audio direct to the Operations Centre. Operators listen, locate, and dispatch within seconds.
GPS outdoors. Wi-Fi and Bluetooth beacons indoors. Dispatch knows the floor, not just the address.
Five-megapixel camera triggered on alert. Operators see what is happening, not just where.
Where Duress earns its place on a government shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
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App ›A community worker on a public housing doorstep.
Duress App on the phone they already carry. Slide to alert, live audio to operators, manager paged in parallel. No second device to explain to the tenant.
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Falcon ›A parking inspector after dark, alone.
Falcon on the wrist with Bluetooth-beacon indoor positioning in car parks, GPS outdoors. Fall detection auto-escalates if they're knocked to the ground.
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Eagle ›A field inspector covering 600 km of rural roads.
Eagle on 4G LTE with live breadcrumb to dispatch. SOS reaches an operator in seconds. BLE beacons provide indoor positioning on site.
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Phoenix ›A court support officer in a contested hearing.
Phoenix under the lanyard, silent activation when escalation rises. No alarm sound to inflame the room. Just a live operator, sheriff paged, and a recorded audit trail of the exchange.
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App ›A council compliance officer at a difficult inspection.
Slide-to-alert from the Duress App, live location and audio to operators. Council security and police dispatch routed through the existing internal escalation path before the officer needs to ask.
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PathfinderAnnual compliance audit, agency assurance report.
Pathfinder produces a full activation log: time, location, officer, audio, video, dispatch route, outcome. APS-style assurance evidence without manual reconstruction.
Safety that escalates itself.
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Team Alerts.
Request a colleague before you escalate to triple zero. Local help first, operators second.
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Check-in timers.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
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Emergency module.
One-press SOS with live audio, video and location. The heart of every Phoenix shift.
12 months on a single charge.
12 months of protection on a single charge. Phoenix powers itself on and off to conserve battery, and a fifteen-minute top-up on the included Qi pad keeps it running.
12mths On a single charge. Powers itself on and off to conserve battery.
15min Full charge on the included Qi pad.
Maps to the acts your auditors quote in New Zealand.
Primary obligation
Health and Safety at Work Act 2015
New Zealand public-sector PCBUs must manage worker-violence risk under HSWA, with additional requirements under the Public Service Act 2020 and the New Zealand Information Security Manual (NZISM) for data classification. Duress aligns with the NZISM control set for sensitive but non-classified information.
Also relevant
- Public Service Act 2020
- New Zealand Information Security Manual (NZISM)
- Privacy Act 2020
The mapping above is current as of publication. Get the security pack for the full posture document your compliance team will ask for.