Lone worker safety, in numbers.

duress activations were monitored in FY26 - every one answered by a trained operator.

confirmed emergencies in a single year - one every 10.7 hours.

median time from alarm to a monitoring operator on the case, around the clock.

of activations were answered inside 10 seconds; 94.2% inside 30.

an after-hours alarm (6pm to 6am) is roughly twice as likely to be a confirmed emergency as a business-hours alarm.

of confirmed emergencies happen after hours, from only 22% of activations.

of Sunday activations are confirmed emergencies - roughly double the weekday band of 3.3% to 4%.

confirmation rate on national public holidays, against a 4.1% everyday baseline.

of all activations were raised automatically - fall detection, missed check-ins and expired safety timers firing when the worker couldn't press anything.

of activations came from fall detection alone.

community-sector activations between 9pm and midnight are confirmed emergencies (16.7%).

of all activations come from retail - and retail's evening trade confirms at more than double its morning rate.

of government-sector activations are automatic (timers and check-ins) - against just 3.8% in retail. Different industries face different shapes of risk.

of alarms didn't end up needing emergency services - resolved as false alarms or de-escalated with an operator on the line. Every one was still answered.

median operator time to resolve a false alarm. A confirmed emergency runs 9.1 minutes of live response.

growth in confirmed emergencies from FY25 to FY26, while median pickup improved from 9s to 7s.