Falcon 4

Your team comes home.

58 g on your wrist
7 days battery life
7 s to live operator

From $549 NZD

Made for every shift.

Titanium body. Gorilla Glass face. Fifty-eight grams on the wrist, rated for a twelve-hour shift you stop noticing.

Every alert lands in our accredited 24/7 Operations Centre. Live video, live audio, live location. Under seven seconds.

4G LTE, Wi-Fi, GPS. Finds signal indoors, outdoors, hospital basements, mine shafts, regional roads. SIM included.

Five-megapixel front camera with HD live streaming and AAC audio. Operators see what is happening, not just where.

Locates to the floor, not just the building. Bluetooth beacons, Wi-Fi triangulation, and GPS working together.

IP67 sealed. Operating temperature -10 to 50 degrees. Built for real workplaces, not showrooms.

Take a closer look.

Falcon detail view
Falcon in the field
Emergency

When seconds count.

Falcon is built for the work you actually do. When something goes wrong, one press connects you to a real operator in our 24/7 Monitoring Centre, with live video, audio and location already on their screen.

Answered in under ten seconds.

One press. That's the whole emergency. The SOS button sits under your thumb. Hold for two seconds and Falcon streams live video, audio and l

One press. That's the whole emergency. The SOS button sits under your thumb. Hold for two seconds and Falcon streams live video, audio and location to our Operations Centre, hands-free.

A human in the loop. Instantly. Your alert lands in our 24/7 Operations Centre. An accredited operator is watching the video, listening to t

A human in the loop. Instantly. Your alert lands in our 24/7 Operations Centre. An accredited operator is watching the video, listening to the audio, and triaging before the first second is out.

Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room an

Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room and outside it at the same time.

Verified. Dispatched. In seconds. Operators confirm the situation on live audio and video, then route police, fire or ambulance to your exac

Verified. Dispatched. In seconds. Operators confirm the situation on live audio and video, then route police, fire or ambulance to your exact position. No explaining, no repeating.

False alarm? Handled. If the button was pressed by accident, operators call to check in and stand down before anyone is dispatched. No siren

False alarm? Handled. If the button was pressed by accident, operators call to check in and stand down before anyone is dispatched. No sirens, no paperwork, no awkward follow-up.

The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day wit

The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day with the full picture, already written up.

Every second, saved. Audio, video, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, tra

Every second, saved. Audio, video, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, training, or evidence.

Battery

A battery that lasts two days.

Up to two days of typical use. Full charge in 90 minutes on the magnetic dock. No dead-battery excuses.

2days Typical-use battery between charges, on by default across a two-day shift cycle.
90min Magnetic dock takes Falcon from empty to full in a single tea break.
Features

Safety that escalates itself.

  • Team Alerts.

    Request a colleague before you escalate to triple zero. Local help first, operators second.

  • Check-in timers.

    Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.

  • Fall detection.

    Automatic fall detection with a 60-second check-in. Silent if you're OK, escalated if you're not.

  • Duress Comms.

    Two-way voice and SMS without a phone. Operators talk to the person on the ground through the device.

  • Emergency module.

    One-press SOS with live audio, video and location. The heart of every Falcon shift.

Safety

Safety that doesn't wait for a press.

Fall detection, missed-check escalation, automatic backup paths. Help, before anyone has to ask for it.

Duress and the environment.

Read our environmental report
  • Built to last, not to bin. Durable, rechargeable fleet devices, designed to be redeployed and reused across a workforce, not thrown away and replaced.

  • RoHS and CE marked. Restricted hazardous substances, no lead, mercury or cadmium. Cleaner to make, safer to handle, and less harmful at end of life.

  • We take devices back. End-of-life devices come back to us, refurbished and reused where we can, recycled responsibly otherwise. Never landfill.

Our values lead the way.

  • Privacy first. Off shift means off. Nothing is tracked until an alert is raised. Your team is protected, not surveilled.

  • Compliance built in. Every activation is logged with timestamps, audio and video. Audit-ready on day one.

  • We pick up the phone. A real team on every call. We only succeed when your team is safe.

  1. Battery life varies based on signal conditions, video streaming use, and ambient temperature. Two-day estimate is for typical-shift use with location and SOS armed.
  2. Response time of under seven seconds measured from SOS activation to an accredited operator viewing live audio, video, and location in our 24/7 Operations Centre.
  3. IP67 rating per IEC 60529. Falcon is sealed against dust and survives temporary immersion in 1m of fresh water for up to 30 minutes. Not rated for sustained submersion or saltwater.
  4. Indoor positioning accuracy depends on Bluetooth beacon density and Wi-Fi access point coverage. Floor-level accuracy requires site survey and beacon deployment by Duress.

Questions

Things people ask before they order.

Trust & security

Built for organisations that can't afford to get it wrong.

Every enterprise deployment starts with a security review. ISO 27001:2022 certified. Data stays in country. Independent third-party monitoring grade. Full incident audit trail.

View security & compliance documentation →

Information security

ISO 27001:2022

Independently audited. Renewed annually. Covers all Duress systems, infrastructure and monitoring operations.

Monitoring grade · Australia

ASIAL A1

Highest grading from the Australian Security Industry Association. The standard most government and healthcare tenders require.

Data residency

Stays in country

AU data processed and stored in AU. UK data in UK. No cross-border transfer of personal or incident data. Contractually guaranteed.

Falcon

Technical specifications.

Response & monitoring
SOS to live operator 7 seconds
Monitoring centre availability 24/7/365
Alarm escalation cadence 4 minutes
Monitoring grade (AU) Accredited monitoring
Monitoring grade (UK) BS 5979 / NSI Gold
Hardware
Weight 58 g
Dimensions 52 × 38 × 14 mm
Water resistance IP67 (1 m / 30 min)
Drop resistance MIL-STD-810H
Operating temperature −20°C to 55°C
Colour Space grey
Battery
Standby life Up to 2 days
Active use Up to 14 hours
Charge time (0–100%) 90 minutes
Connector USB-C
Low battery alert Via Pathfinder dashboard

Specifications confirmed where noted in operational data. Hardware dimensions subject to verification before publication.

Compare

Find the right device for your team.

Falcon

Falcon

Lone workers & high-risk roles

Best for Field, healthcare, NFP
Connectivity 4G + Wi-Fi + SMS
Battery 7 days
Fall detection Yes

From $549 NZD

Order Falcon
Phoenix

Phoenix

Retail & office staff

Best for Retail, hospitality
Connectivity App-paired (Bluetooth)
Battery 12 months
Fall detection Yes

From $164 NZD

Order Phoenix
Eagle

Eagle

Remote & rural workers

Best for Utilities, mining, remote
Connectivity 4G + Wi-Fi + Iridium satellite
Battery Up to 1 week
Fall detection Yes

From $1099 NZD

Order Eagle
App

App

Smartphone-first teams

Best for Office, mixed teams
Connectivity Phone data
Hardware None required
Fall detection Limited

Free · monitoring from $0.65/day

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