Order a replacement device.
Lost, damaged or retired hardware, replaced on its own. You keep the licence you already pay for, so there is no new subscription and nothing changes on your bill.
A replacement device needs an active Duress licence.
These are devices on their own. A replacement will not raise an alarm until your administrator claims it onto your account in Pathfinder, against a licence you already hold. If you are adding people rather than replacing hardware, you need licences too, and that is a configured order.
Not sure which you need? Talk to us or call +64 9 887 1516 before you order.
Same hardware, no licence attached.
Price is per device and excludes tax. Shipped from Melbourne with the standard 1-year warranty.
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Falcon
Watch-format wearable
$549 NZD per device, ex tax
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Phoenix
Credit-card sized, pairs to the Duress App
$164 NZD per device, ex tax
Out of stock
Details -
Eagle
Body camera with indoor positioning
$1099 NZD per device, ex tax
Out of stock
Details
Prices in NZD. GST as applicable at checkout. You will be asked to confirm you hold an active licence before checkout.
Claiming a replacement.
- 1 Sign in to Pathfinder as an administrator.
- 2 Add the new device and assign it to the worker who needs it.
- 3 Retire the old device so its licence frees up for this one.
- 4 Send a test alert before the worker relies on it.
Replacing a device under warranty or on a DuressCare+ plan? Do not order here. Contact support and we will arrange the swap.