Runs on the phone your team already carries. No extra device to issue, charge, or replace.
Duress App for not-for-profits & community services in New Zealand.
Duress App smartphone duress. no extra hardware. Built for not-for-profits & community services teams across New Zealand.
Used by Te Āhuru Mōwai, Age Concern Auckland Inc., National Hauora Coalition Limited and more across New Zealand not-for-profits & community services.
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- Bay Financial Mentors - Tau Awhi Noa
- Te Ahuru Mowai Limited Partnership
- Awhina Whanau Services
Where Duress App earns its place on a nfps shift.
Why Duress App fits nfps teams in New Zealand.
Two-way audio direct to the Operations Centre. Operators listen, locate and dispatch within seconds.
Slide to send live location and audio to operators. Hard to misfire, fast under pressure.
Scheduled check-in prompts. If a user misses one, the Operations Centre is notified automatically.
Where Duress earns its place on a not-for-profits & community services shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
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App ›An outreach worker on the street at 2am.
Duress App on the phone they already carry. Slide-to-alert, live audio to operators, manager paged in parallel. No second device to explain to the person they're trying to help.
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Phoenix ›A family support worker on a difficult home visit.
Phoenix on a breakaway lanyard, hidden from view. Silent activation when escalation rises. No alarm sound to inflame the room. Just a live operator and a manager already moving.
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App ›A mental-health responder at a crisis call-out.
Two-way voice from the Duress App keeps the Operations Centre on the line while the worker walks to safety. Audio recorded for clinical handover and the incident report your funder will want.
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Phoenix ›A disability-support worker between visits.
Phoenix in the pocket, Safety Timer set on the walk in. If they don't cancel, the alert routes automatically. No requirement to remember to check in if everything is fine, just a quiet check that everything is.
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App ›A volunteer on an emergency call-out.
Duress App provisioned per-licence. The volunteer downloads, signs in, they're covered. Issue a licence when they start their shift, release it when they're done. No device shipping for short-term volunteers.
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PathfinderQuarterly funder report, NDIS audit, board paper.
Pathfinder produces the activation log: time, worker, client (anonymised where required), audio, dispatch chain, outcome. Funder-grade evidence built from real activations, not retrospective notes.
Safety that escalates itself.
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Slide-to-alert.
Slide to send live location and audio to operators. Hard to misfire, fast under pressure.
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Safety Timer.
Start a countdown before a risky task. If it isn't cancelled, an alert is raised automatically.
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Check-in prompts.
Periodic check-in prompts. If a user misses one, the Operations Centre is notified.
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Medical ID.
Operators see medical conditions and emergency contacts at the moment of an alert. Stored in the app, never shared off-shift.
Designed to disappear into the background.
Less than 2% phone-battery impact in background mode. Safety timer and check-in keep working with the phone locked.
0devices Extra hardware to carry, charge, or lose.
<2% Phone battery impact in background mode, even with the safety timer running.
Maps to the acts your auditors quote in New Zealand.
Primary obligation
Health and Safety at Work Act 2015
New Zealand community-services PCBUs manage worker-violence risk under HSWA, with additional alignment to the Children's Act 2014 worker-safety obligations for child-facing organisations and the Health and Disability Services Standards for in-home care providers.
Also relevant
- Children's Act 2014 (worker safety checks)
- Health and Disability Services Standards (NZS 8134:2021)
The mapping above is current as of publication. Get the security pack for the full posture document your compliance team will ask for.