Lone worker safety

Safety for maintenance technicians.

Maintenance work happens in the parts of a building the public never sees, usually outside operating hours, usually by one person with a work order and a set of keys.

The risk

What maintenance technicians are actually up against

Lone work in plant rooms, risers, roof spaces and switch rooms, frequently out of hours and often in buildings large enough that finding an injured worker is its own problem.

  • An injury in a plant room where nobody knows precisely which room the technician is in
  • A fall from height during access to roof plant or a ceiling void
  • An out-of-hours callout to a site that is otherwise empty

Roughly one FY26 alarm in six was raised automatically rather than by a person, through fall detection, a missed check-in or an expired timer. See the data ›

Questions

Common questions

How do you locate a lone worker inside a large building?
GPS will give you the building and stop there, which is not much use in a twelve-storey hospital. Bluetooth beacon positioning places the worker on a floor and in a zone, which is the difference between responders searching and responders arriving.
Does maintenance work need a permit system?
Often. Work on isolations, at height, in confined spaces and any hot work typically requires a permit, and lone maintenance work is exactly where permit discipline slips because nobody is watching. Decide in advance which tasks require one and write the list down.

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