Safety for nurses and community health workers.
A community nurse on a home visit is alone in someone else's space, often with a client whose condition can change without warning. The clinical training is world-class; the personal-safety cover usually isn't.
What nurses and community health workers are actually up against
Client-facing aggression and medical emergencies, in private homes and community settings where no colleague is nearby - and disproportionately after hours, when the visit runs late and support is thinnest.
- A home visit where the client, a family member or a pet turns aggressive, and the nurse needs help without escalating the situation
- A medical event or fall that leaves the nurse unable to call for help themselves
- An evening or weekend shift where the usual office safety net has gone home
In the FY26 monitoring data, community-sector alarms between 9pm and midnight were confirmed emergencies one time in six - the risk peaks exactly when a lone nurse is least supported. See the data ›
What we'd recommend
Match the tool to the risk. Most teams layer a monitored app with a wearable trigger so help arrives whether the worker presses, gestures, falls, or goes quiet.
Duress App
Turns the phone the nurse already carries into a duress alarm - slide-to-alert, safety timers per visit, and a Medical ID surfaced on activation.
See Duress App ›Phoenix
A discreet card on a lanyard - press it without reaching for a phone, so a nurse mid-consultation can raise the alarm unseen.
See Phoenix ›Falcon
A watch-format device with live streaming for higher-risk community roles - the operator sees the situation, not just the address.
See Falcon ›