People
Add and remove users, move them between teams, nominate admins, control who is alerted on emergency.
Pathfinder The platform
The platform
that runs your fleet.
Manage devices, teams, escalations, and every incident record. Free with every Duress subscription.
ISO 27001 SAML / SCIM AWS Sydney
Everything you need,
in one place.
Devices
Manage every Falcon, Phoenix and Eagle. Change settings, name devices, track usage, move them between teams.
Locations
Geofenced check-in points, location-specific safety alerts, bulk uploads. Safety scores and team feedback per site.
Emergencies
Full audit trail per incident. Live video and audio playback. Every event timestamped. Police reference numbers logged.
Team Alerts
Every internal alert, who responded, cancellation timestamps, response times.
Reports
CSV and XLSX exports. Per-incident, per-user, per-team. The data your WHS audit asks for, ready in two clicks.
Permissions
that fit how you operate.
Super Admin
Full platform. Every team, every user, every device, every setting.
Organisation Admin
All users and devices org-wide. Read access to every emergency and alert.
Team Admin
Manage users and devices within an assigned team only.
App User
End user. Activate emergencies, team alerts, and check-ins. No admin access.
Procurement-grade.
From day one.
- SAML 2.0 single sign-on
- OpenID Connect / OAuth2
- SCIM provisioning (Azure AD, Okta, Google Workspace)
- ISO/IEC 27001:2022 certified
- AWS Sydney for all production data
- AES-256 encryption in transit and at rest
Pathfinder is hosted on AWS Sydney. 100% Australia-based support. No offshore access to client data under standard deployment.
Free with every subscription
Pathfinder is included.
Pathfinder is included.
Always.
Every Duress device or app subscription comes with full Pathfinder access. No add-on fees, no per-seat platform charges. Buy the safety tools, run them well.