Buyer's guide · retail
The best lone worker device for retail.
Retail risk is a person in front of you: aggression at the counter, confrontations over theft, and the evening and after-midnight windows when fewer staff are around. The best device is one a worker can trigger discreetly, without escalating the situation by reaching for a phone.
Start with Phoenix
Best fit
Phoenix
A credit-card-sized device that raises a silent alarm from a pocket or lanyard, with no visible phone interaction. A worker can call for help without the aggressor knowing, and monitoring is on the line in seconds.
See Phoenix ›Also consider
the Duress App
For store and duty managers who carry a phone, the app adds slide-to-alert and check-in timers at no hardware cost, covering the whole team quickly.
See the Duress App ›Every Duress device includes accredited 24/7 monitoring with a seven-second median operator pickup. For a neutral, cross-vendor view see the buyer's guide, or compare the full range side by side.