Titanium body. Gorilla Glass face. Fifty-eight grams on the wrist, rated for a twelve-hour shift you stop noticing.
Falcon for healthcare in Australia.
Used by Silverchain, The Alfred, Baptistcare and the Royal Flying Doctor Service across Australian healthcare.
Used by Silverchain, The Alfred, Baptistcare and the Royal Flying Doctor Service across Australian healthcare.
Where Falcon earns its place on a health shift.
Why Falcon fits health teams in Australia.
Every alert lands in our {{accredited}} 24/7 Operations Centre. Live video, live audio, live location. Under seven seconds.
4G LTE, Wi-Fi, GPS. Finds signal indoors, outdoors, hospital basements, mine shafts, regional roads. SIM included.
Five-megapixel front camera with HD live streaming and AAC audio. Operators see what is happening, not just where.
Locates to the floor, not just the building. Bluetooth beacons, Wi-Fi triangulation, and GPS working together.
IP67 sealed. Operating temperature -10 to 50 degrees. Built for real workplaces, not showrooms.
Where Duress earns its place on a healthcare shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
-
App ›A nurse on a home visit at 9pm.
Single-handed visit, unfamiliar address, escalating client. One slide of the Duress App from a phone already in their pocket and a real operator is listening, locating, and dispatching. No second device to forget.
-
Falcon ›Aged-care worker between shower rooms.
Falcon on the wrist. Fall-detection auto-escalates if a worker hits the floor and doesn't respond in 60 seconds. Code-grey workflow handled before the team's pager has finished its first cycle.
-
Phoenix ›Outpatient clinic on a Friday afternoon.
Phoenix under the lanyard, hidden from view. Silent activation when a presenting patient becomes aggressive. No alarm sound to escalate the encounter, just a live operator on the line and a manager paged.
-
Falcon ›Acute ward, code grey.
Falcon's beacon-level indoor positioning tells responders which bed, which side of the curtain, which floor. Not just "third floor north". Exact bay, exact room, before they're out of the lift.
-
App ›Mental health crisis on a community visit.
Discreet activation, two-way voice from the device, the Operations Centre stays on the line while the worker walks to safety. Audio recorded for the incident report and clinical handover.
-
PathfinderAudit, end of quarter.
Pathfinder produces the entire activation log: time, location, video, audio, operator notes, escalation chain. AHPRA-style auditability without anyone reconstructing the day from memory.
Safety that escalates itself.
-
Team Alerts.
Request a colleague before you escalate to triple zero. Local help first, operators second.
-
Check-in timers.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
-
Fall detection.
Automatic fall detection with a 60-second check-in. Silent if you're OK, escalated if you're not.
-
Duress Comms.
Two-way voice and SMS without a phone. Operators talk to the person on the ground through the device.
-
Emergency module.
One-press SOS with live audio, video and location. The heart of every Falcon shift.
A battery that lasts two days.
Up to two days of typical use. Full charge in 90 minutes on the magnetic dock. No dead-battery excuses.
2days Typical-use battery between charges, on by default across a two-day shift cycle.
90min Magnetic dock takes Falcon from empty to full in a single tea break.
Maps to the acts your auditors quote in Australia.
Primary obligation
Work Health and Safety Act 2011 (Cth) and state mirror legislation
Australian healthcare employers carry a primary duty of care under the Work Health and Safety Act. Safe Work Australia's Code of Practice on workplace violence and aggression sets out the controls regulators expect. Duress provides the audit trail, the response capability, and the documented controls these obligations require.
Also relevant
- Safe Work Australia: Workplace violence and aggression. Code of Practice
- Aged Care Quality and Safety Standards (for aged-care operators)
- State and territory workers compensation schemes
The mapping above is current as of publication. Get the security pack for the full posture document your compliance team will ask for.
Using the Duress system has given me more confidence to visit patients/clients in an outpatient setting, knowing that should an issue ever present itself, I have the best team behind me to intervene.
Dr Aroha Whiting Clinical Director · South Coast Private Hospital