Titanium body. Gorilla Glass face. Fifty-eight grams on the wrist, rated for a twelve-hour shift you stop noticing.
Falcon for not-for-profits & community services in Australia.
Used by Salvation Army, Uniting, the Australian Red Cross, Mentis Assist, ermha and Baptistcare across Australian community services.
Used by Salvation Army, Uniting, the Australian Red Cross, Mentis Assist, ermha and Baptistcare across Australian community services.
Where Falcon earns its place on a nfps shift.
Why Falcon fits nfps teams in Australia.
Every alert lands in our {{accredited}} 24/7 Operations Centre. Live video, live audio, live location. Under seven seconds.
4G LTE, Wi-Fi, GPS. Finds signal indoors, outdoors, hospital basements, mine shafts, regional roads. SIM included.
Five-megapixel front camera with HD live streaming and AAC audio. Operators see what is happening, not just where.
Locates to the floor, not just the building. Bluetooth beacons, Wi-Fi triangulation, and GPS working together.
IP67 sealed. Operating temperature -10 to 50 degrees. Built for real workplaces, not showrooms.
Where Duress earns its place on a not-for-profits & community services shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
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App ›An outreach worker on the street at 2am.
Duress App on the phone they already carry. Slide-to-alert, live audio to operators, manager paged in parallel. No second device to explain to the person they're trying to help.
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Phoenix ›A family support worker on a difficult home visit.
Phoenix on a breakaway lanyard, hidden from view. Silent activation when escalation rises. No alarm sound to inflame the room. Just a live operator and a manager already moving.
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App ›A mental-health responder at a crisis call-out.
Two-way voice from the Duress App keeps the Operations Centre on the line while the worker walks to safety. Audio recorded for clinical handover and the incident report your funder will want.
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Phoenix ›A disability-support worker between visits.
Phoenix in the pocket, Safety Timer set on the walk in. If they don't cancel, the alert routes automatically. No requirement to remember to check in if everything is fine, just a quiet check that everything is.
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App ›A volunteer on an emergency call-out.
Duress App provisioned per-licence. The volunteer downloads, signs in, they're covered. Issue a licence when they start their shift, release it when they're done. No device shipping for short-term volunteers.
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PathfinderQuarterly funder report, NDIS audit, board paper.
Pathfinder produces the activation log: time, worker, client (anonymised where required), audio, dispatch chain, outcome. Funder-grade evidence built from real activations, not retrospective notes.
Safety that escalates itself.
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Team Alerts.
Request a colleague before you escalate to triple zero. Local help first, operators second.
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Check-in timers.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
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Fall detection.
Automatic fall detection with a 60-second check-in. Silent if you're OK, escalated if you're not.
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Duress Comms.
Two-way voice and SMS without a phone. Operators talk to the person on the ground through the device.
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Emergency module.
One-press SOS with live audio, video and location. The heart of every Falcon shift.
A battery that lasts two days.
Up to two days of typical use. Full charge in 90 minutes on the magnetic dock. No dead-battery excuses.
2days Typical-use battery between charges, on by default across a two-day shift cycle.
90min Magnetic dock takes Falcon from empty to full in a single tea break.
Maps to the acts your auditors quote in Australia.
Primary obligation
Work Health and Safety Act 2011 (Cth) and state mirror legislation
Australian NFP and community-services PCBUs carry the same WHS duty of care as any employer, with the additional sector-specific frameworks of the NDIS Practice Standards, Aged Care Quality and Safety Standards, and the National Principles for Child Safe Organisations. Duress provides the documented controls, the after-event log, and the auditable response chain each framework expects.
Also relevant
- NDIS Practice Standards (Workforce, Risk Management)
- Aged Care Quality and Safety Standards (where applicable)
- National Principles for Child Safe Organisations
- Safe Work Australia: Workplace violence and aggression. Code of Practice
The mapping above is current as of publication. Get the security pack for the full posture document your compliance team will ask for.
Duress has been an amazing investment in keeping our team safe.
Michelle Tran Program Manager · SensesWA